Our privacy promise. Keeping your story safe.

This page explains what we collect when you visit this website, sign up for emails, book a call or join a programme, and what we do with it. Last updated 12 October 2026.

1. Who we are

Helen Walsh Coaching is run by Helen Creegan-Walsh, Seamount Road, Malahide, Co. Dublin K36 RX51, Ireland. We decide how your information is used, which makes us the data controller. Questions about your data go to [email protected].

2. What we collect

• Details you give us. Your name and email when you sign up for the weekly letter, the free training or the Rested Scorecard. If you use the scorecard, we also keep the numbers you enter (yearly revenue, weekly hours and evening calls) so we can send your results.
• Where you signed up. The page you used, the link or ad that brought you, and your approximate location (country and city, worked out from your internet address when you sign up).
• Coaching details. Anything you share about your life, work or finances on calls or in a programme. We keep this confidential.
• Payments. Handled by Stripe. We see your name, email and what you bought. We never see or store your card number.
• The course portal. If you join a programme: your profile, posts, comments and course progress.
• Visits to this website. A simple count of visits, pages viewed and links clicked, plus the site that sent you (for example Instagram). This count uses no cookies and stores no names or internet addresses.

3. How we use it, and why we’re allowed to

• To send the emails you asked for: the weekly letter, training reminders and your scorecard. We do this with your consent, and every email has an unsubscribe link.
• To deliver programmes and products you buy, and to look after your account. This is needed to carry out our agreement with you.
• To answer your questions and arrange calls.
• To see which pages and emails help people most, so we can improve them. This is in our legitimate interest, and we keep it to counts and trends.
• To keep accounts and meet our legal duties.

We never sell or rent your information, and we don’t use it for anything unrelated without asking you first.

4. Who helps us

We use a small number of trusted services to run the business. Each only gets what it needs to do its job:

• Hetzner (website hosting, Germany)
• Cloudflare (website security and spam protection on our forms)
• ToSend (delivering our emails)
• Stripe (payments)
• Calendly (call bookings) and Zoom (live sessions)
• Google Analytics and Meta (Facebook and Instagram), only if you say yes to cookies

Some of these companies are based outside the EU. Where your data leaves the EU, it’s protected by the EU-US Data Privacy Framework or the EU’s standard contract terms. We may also share information if the law requires it.

5. Cookies

• Essential cookies keep you logged in to the course portal and protect our forms from spam. The site can’t work without them.
• Analytics and advertising cookies (Google Analytics and the Meta Pixel) help us understand which pages work and show our ads to the right people. We only use them if you click “Yes” on the cookie message. To change your mind, clear this site’s data in your browser and you’ll be asked again.

6. How long we keep it

• Email list details: until you unsubscribe. After that we keep only your email address on a “do not contact” list so we never email you by mistake.
• Customer and payment records: six years, as Irish tax law requires.
• Coaching and portal information: for as long as you’re a client, then up to two years unless you ask us to delete it sooner.
• Website visit counts: thirteen months.

7. Keeping it safe

Our website runs on encrypted connections, logins are protected with two-step checks, and access to your information is limited to the people who need it. No system is perfect, but if something ever goes wrong we’ll tell you and the Data Protection Commission as the law requires.

8. Your rights

Under GDPR you can ask to see the information we hold about you, correct it, delete it, limit how we use it, object to how we use it, or get a copy to take elsewhere. You can withdraw your consent to emails or cookies at any time. Email [email protected] and we’ll reply within 30 days.

If you’re unhappy with how we’ve handled your information, you can complain to Ireland’s Data Protection Commission at dataprotection.ie. We’d appreciate the chance to put it right first.

9. Changes

If we change this policy, we’ll update it here and change the date at the top.